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Factories, workshops and warehouses must all be managed according to health and safety (H&S) guidelines to safeguard their employees from serious injury. The manufacturing, warehouse and storage, and motor vehicle repair (MVR) industries are employers to millions of workers but are also responsible for thousands of injuries each year.

According to the Health and Safety Executive (HSE), contact with machinery is the most commonly reported workplace risk in the manufacturing industry, where it has caused one in seven of all fatal injuries and over 10% of non-fatal injuries reported by employers in recent years.

Warehouse and storage accidents were mostly caused by slips and trips, manual handling, working at heights, vehicles in and around the warehouse, and moving or falling objects. Meanwhile, of the 7000 injuries in the MVR industry in the last five years, many were from falls (from raised storage areas, ladders, HGVs/trailers, and into inspection pits), injury from moving vehicles, fires and explosions (from fuel and flammable materials).

Where serious injury is caused by an employer’s failure to provide a safe workplace, with a properly trained workforce, safe work systems and use of machinery or equipment, the injured person may be entitled to claim compensation.

Previous Cases

  • £300,000 settlement for a mechanic who slipped whilst working in an MOT bay which another employee had left unsafe. He suffered a brain injury from hitting his head in the fall.
  • £220,000 settlement for a man who was hit by a falling metal roller shutter door. He suffered injuries to his neck and back, chronic pain and a minor head injury with post-concussion syndrome.  In addition to his compensation, our client received Rehabilitation Code funding from the defendant insurer which paid for physiotherapy, steroid injections and CBT treatment.
  • £250,000 compensation plus future immunotherapy treatment costs for a former factory worker with mesothelioma, caused by low-level exposure to asbestos dust from nearby furnaces.
  • £188,000 settlement for an engineer who suffered a moderate head injury in a lifting accident at work claim. Settlement was achieved despite the employer’s strong defence of the claim, and after an initial offer of £5,000 which we advised our client to reject.
  • £128,000 compensation for a delivery driver who was crushed beneath a heavy cage which tipped over. He suffered a fractured spine, chronic pain and psychological injury. Our client’s employer denied responsibility for the accident. The final settlement was reduced by 30% of its potential full value to reflect our client’s own contributory negligence.
  • £78,000 settlement for a driver/installer who had not been trained in using a stair walker and was injured when its heavy load fell towards him, injuring his face and back. 
  • £40,000 settlement for a factory linesman who suffered a disc prolapse back injury whilst lifting heavy computer towers from a low trolley onto a higher conveyor line. The defendant employer refused to consider settlement but admitted responsibility for our client’s injury after we issued proceedings. We were then able to secure an interim payment for our client followed by an out of court settlement.
  • £40,000 compensation for a warehouseman who suffered an injury to his back whilst lifting computer equipment onto a conveyor line. We managed to secure a settlement despite being unable to obtain supportive witness statements from his co-workers.

Why use Boyes Turner for your factory, warehouse or workshop accident injury claim?

For over 20 years Boyes Turner’s serious injury claims specialists have been helping injured clients recover compensation and rebuild their lives after accidents in factories, warehouses, workshops and other working environments. We understand the law and the health and safety (H&S) regulations which apply to workplace accidents. Our experienced lawyers are skilled at identifying where an employer’s negligence has caused our client’s injuries.

We specialise in claims involving catastrophic, severe and complex injury. We investigate each client’s accident and injury carefully to ensure that the correct defendant and their insurers take responsibility for our client’s injury and provide funding for our client’s rehabilitation and other urgent needs straight away.

Our service to our clients includes:

  • free, confidential, straightforward advice from our experienced solicitors;
  • no win no fee (CFA) funding arrangements for eligible claims;
  • funded rehabilitation at an early stage to maximise recovery, with personalised immediate needs assessments (INAs) by specialist case managers;
  • interim (advance) payments to meet urgent needs and reduce financial hardship;
  • ongoing support, such as liaising with multidisciplinary teams (medical, therapy and care teams);
  • deputyship or personal injury trusts, where needed;
  • high value settlements which meet our client’s future needs. 

Our solicitors’ expertise is recognised through specialist accreditation and professional memberships, including:

  • Chambers Directory
  • The Legal 500
  • APIL (Association of Personal Injury Lawyers)
  • The Law Society’s Personal Injury Panel
  • Headway
  • Spinal Injuries Association (SIA)
  • Major Trauma Group
  • Mesothelioma UK

What type of accidents can lead to factory, warehouse or workshop injury claims?

Health and safety in factories, warehouses and workshops depends on careful compliance with health and safety regulations and safe working practises to reduce exposure to hazards and minimise the risk of injury.

Common causes of accidents in factories, warehouses and workshops include:

  • incorrectly installed, unguarded or faulty machinery (such as saws, pressure systems, vehicle lifts etc);
  • moving vehicles ( delivery trucks, forklifts, factory vehicles);
  • defective tools and equipment;
  • unfenced/unguarded hazards;
  • unsafe working at heights;
  • moving or falling items;
  • toppling hazards (such as trolleys, cages, vehicles, faulty ramps, over-stacking, overloading);
  • inadequate protective equipment (support for lifting, hard hats, protective shoes, visors, respirators);
  • lack of training or supervision in use of machinery, vehicles, tools and equipment;
  • slipping hazards (oil, water, spillages, powder);
  • tripping hazards (trailing wires, raised flooring or paving stones, debris);
  • exposure to hazardous chemicals or materials;
  • exposure to asbestos;
  • heavy loads;  
  • electricity, flammable materials, explosions;
  • unsafe buildings or premises;
  • negligent co-workers;
  • negligence of visitors authorised to enter the premises, (delivery drivers, contractors, cleaners etc).

What kinds of employer negligence can lead to a workplace injury compensation claim?

The law requires employers to comply with multiple health and safety (H&S) standards and guidelines, and to carry out regular risk assessments. They also owe their employees and other visitors to the workplace a general duty of care to prevent foreseeable accidents and injury.

Compensation claims for factory, warehouse and workshop injury are often the result of:

  • failure to carry out proper risk assessments;
  • failure to comply with H&S regulations and guidelines;
  • failure to provide a safe system of work;
  • failure to inspect, maintain, and repair equipment, machinery or vehicles;
  • failure to inspect, maintain and repair business premises and buildings;
  • failure to provide adequate training and supervision in use of vehicles, machinery and equipment;
  • failure to fence off or provide safety guards around hazards, such as:
    • dangerous machinery;
    • steep drops;
    • potential falling objects;
    • electricity;
    • chemicals or hazardous materials;
  • failure to provide safe systems and safety equipment for working at heights;
  • failing to safeguard against slipping and tripping hazards in the workplace;
  • failing to provide adequate protective and safety equipment;
  • failing to train or supervise other employees properly (employer’s vicarious liability for another worker’s negligence).

Where an employee’s own actions contributed to the cause of their accident or serious injury, they may still be entitled to compensation if their employer was partly at fault. In these circumstances, they will receive compensation which has been reduced in proportion to their own contributory negligence.

What types of factory, warehouse or workshop injuries can lead to a compensation claim?

Boyes Turner’s personal injury lawyers specialise in helping clients with severe, life-changing injury or permanent disability that was caused by someone else’s negligence, such as their employer.  Our clients have usually suffered permanent injury from one or more of the following:

  • head injury or skull fracture; 
  • brain injury or neurological damage;
  • spinal cord injury/SCI (causing paralysis, paraplegia, tetraplegia) or spinal fracture;
  • major trauma or multiple serious injuries;
  • limb-loss or amputation;
  • crush injuries;
  • musculo-skeletal injury;
  • fractures (broken bones);
  • burns;
  • scalds;
  • degloving injuries (needing skin grafting);
  • scarring and disfigurement;
  • internal injuries (damage to major organs);
  • severe lacerations;
  • nerve injury;
  • blindness/sight loss;
  • deafness/hearing loss;
  • CRPS or other chronic pain conditions;
  • mesothelioma, asbestosis, pleural thickening and asbestos-related lung cancer;
  • PTSD and/or psychological injury;
  • death/fatal injury (claims for the bereaved, dependant family).

Who pays the compensation in a workplace injury claim?

Our personal injury specialists investigate the circumstances of each client’s accident and injury and advise our client on the correct defendant(s) to the claim.  Having identified the correct defendant, we can ensure that they and their insurers accept responsibility (liability) for the injury and provide funding for our client’s rehabilitation and urgent needs straight away.

The law requires employers and owners of businesses to have insurance in place to cover compensation claims arising from negligent injury and death. Employers and their insurers are also vicariously liable (must take responsibility) for injury caused by their employees’ negligence. Depending on the type of accident, the injured person’s compensation may be paid by the employer’s liability insurance, their public liability insurance or another individual’s insurance, such as a negligent driver’s motor insurance.

Who can we help make a personal injury claim?

If I make a claim for compensation, will I need to go to court?

How long do personal injury compensation claims take?

What compensation can I claim for serious injury?

What is an interim payment?

How do I get started with making a claim?

How are personal injury claims funded?

What injuries can lead to a personal injury compensation claim?

What is a personal injury claim?

What are the time limits for making a personal injury claim?

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Awards & Accreditations

Our teams have been nationally recognised over the past decade for their dedication and commitment to securing maximum compensation for our clients

             Brake | The Road Safety Charity

What our clients say

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"Thanks for everything"

“Thanks for everything. It’s been very nice to be able to put it all behind us and try to move forward.  I cannot thank you and Boyes Turner for all you have done for me. It goes without saying I would always recommend Boyes Turner. I couldn’t have done it without your support.”

Boyes Turner Client

"You got us the best outcome and I can’t thank you enough"

 Thank you for all your hard work on behalf of myself and my family. You were recommended to us by a close friend back in 2017 and I will certainly recommend you again. You’ve been amazing and very reassuring considering how complicated I made things at times. It’s been one of the hardest times of my life but I was glad I had you on the end of the phone. It’s a surreal feeling now it’s all over but very relieved you got us the best outcome and I can’t thank you enough.

Boyes Turner Client

"Extremely grateful for her professionalism and attention to detail. "

Through my dealings with Claire as my representative in a personal injury claim, I have been extremely grateful for her professionalism and attention to detail. 

I believe going above and beyond to help accommodate my needs and explain everything in a way that I could understand. Working around timing for video calls and zoom meetings with myself and my mum, often on weekends and evenings. We always knew she was just a phone call away to answer any questions we had and if she didn’t have the answer then it would be found out for us. Once the claim was settled, she has still offered her support and provided contacts to do with my injury fund and further surgery I need. 

Boyes Turner client

"Great support throughout a very emotional and difficult period"

Claire was very much the lynchpin in achieving settlement of a complex case. From the outset Claire ensured steps were taken to manage both rehabilitation and legal/case requirements in the correct sequence; this included the early appointment of a case manager.

In addition Claire has been a great support throughout a very emotional and difficult period in our lives.

Boyes Turner client

"I cannot recommend them highly enough"

After being involved in a Road Accident I enlisted the services of Boyes Turner to help settle our compensation claim for damages and ongoing injuries that I incurred as a result. I cannot recommend them highly enough. Their ongoing support throughout an extremely stressful ordeal was second to none. I suffered multiple injuries and they organised all my ongoing medical needs both physically and mentally, to help aid my recovery and rehabilitation. They managed my case with the utmost professionalism, concluding it satisfactorily so that I can move forward with my life and recovery. Thank you to Claire and her team for their amazing ongoing support and work with handling my case, in a time of great stress and uncertainty. Thank you so much for all you have done for me and my family.


Boyes Turner client