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Factories, workshops and warehouses must all be managed according to health and safety (H&S) guidelines to safeguard their employees from serious injury. The manufacturing, warehouse and storage, and motor vehicle repair (MVR) industries are employers to millions of workers but are also responsible for thousands of injuries each year.

According to the Health and Safety Executive (HSE), contact with machinery is the most commonly reported workplace risk in the manufacturing industry, where it has caused one in seven of all fatal injuries and over 10% of non-fatal injuries reported by employers in recent years.

Warehouse and storage accidents were mostly caused by slips and trips, manual handling, working at heights, vehicles in and around the warehouse, and moving or falling objects. Meanwhile, of the 7000 injuries in the MVR industry in the last five years, many were from falls (from raised storage areas, ladders, HGVs/trailers, and into inspection pits), injury from moving vehicles, fires and explosions (from fuel and flammable materials).

Where serious injury is caused by an employer’s failure to provide a safe workplace, with a properly trained workforce, safe work systems and use of machinery or equipment, the injured person may be entitled to claim compensation.

Warehouse & Factory Accident Claims frequently asked questions

Why use Boyes Turner for your factory, warehouse or workshop accident injury claim?

For over 20 years Boyes Turner’s serious injury claims specialists have been helping injured clients recover compensation and rebuild their lives after accidents in factories, warehouses, workshops and other working environments. We understand the law and the health and safety (H&S) regulations which apply to workplace accidents. Our experienced lawyers are skilled at identifying where an employer’s negligence has caused our client’s injuries.

We specialise in claims involving catastrophic, severe and complex injury. We investigate each client’s accident and injury carefully to ensure that the correct defendant and their insurers take responsibility for our client’s injury and provide funding for our client’s rehabilitation and other urgent needs straight away.

Our service to our clients includes:

  • Free, confidential, straightforward advice from our experienced solicitors;
  • No win no fee (CFA) funding arrangements for eligible claims;
  • Funded rehabilitation at an early stage to maximise recovery, with personalised immediate needs assessments (INAs) by specialist case managers;
  • interim (advance) payments to meet urgent needs and reduce financial hardship;
  • ongoing support, such as liaising with multidisciplinary teams (medical, therapy and care teams);
  • deputyship or personal injury trusts, where needed;
  • high value settlements which meet our client’s future needs. 

Our solicitors’ expertise is recognised through specialist accreditation and professional memberships, including:

  • Chambers Directory
  • The Legal 500
  • APIL (Association of Personal Injury Lawyers)
  • The Law Society’s Personal Injury Panel
  • Headway
  • Spinal Injuries Association (SIA)
  • Major Trauma Group
  • Mesothelioma UK

What type of accidents can lead to factory, warehouse or workshop injury claims?

Health and safety in factories, warehouses and workshops depends on careful compliance with health and safety regulations and safe working practises to reduce exposure to hazards and minimise the risk of injury.

Common causes of accidents in factories, warehouses and workshops include:

  • incorrectly installed, unguarded or faulty machinery (such as saws, pressure systems, vehicle lifts etc);
  • moving vehicles ( delivery trucks, forklifts, factory vehicles);
  • defective tools and equipment;
  • unfenced/unguarded hazards;
  • unsafe working at heights;
  • moving or falling items;
  • toppling hazards (such as trolleys, cages, vehicles, faulty ramps, over-stacking, overloading);
  • inadequate protective equipment (support for lifting, hard hats, protective shoes, visors, respirators);
  • lack of training or supervision in use of machinery, vehicles, tools and equipment;
  • slipping hazards (oil, water, spillages, powder);
  • tripping hazards (trailing wires, raised flooring or paving stones, debris);
  • exposure to hazardous chemicals or materials;
  • exposure to asbestos;
  • heavy loads;  
  • electricity, flammable materials, explosions;
  • unsafe buildings or premises;
  • negligent co-workers;
  • negligence of visitors authorised to enter the premises, (delivery drivers, contractors, cleaners etc).

What kinds of employer negligence can lead to a workplace injury compensation claim?

The law requires employers to comply with multiple health and safety (H&S) standards and guidelines, and to carry out regular risk assessments. They also owe their employees and other visitors to the workplace a general duty of care to prevent foreseeable accidents and injury.

Compensation claims for factory, warehouse and workshop injury are often the result of:

  • failure to carry out proper risk assessments;
  • failure to comply with H&S regulations and guidelines;
  • failure to provide a safe system of work;
  • failure to inspect, maintain, and repair equipment, machinery or vehicles;
  • failure to inspect, maintain and repair business premises and buildings;
  • failure to provide adequate training and supervision in use of vehicles, machinery and equipment;
  • failure to fence off or provide safety guards around hazards, such as:
    • dangerous machinery;
    • steep drops;
    • potential falling objects;
    • electricity;
    • chemicals or hazardous materials;
  • failure to provide safe systems and safety equipment for working at heights;
  • failing to safeguard against slipping and tripping hazards in the workplace;
  • failing to provide adequate protective and safety equipment;
  • failing to train or supervise other employees properly (employer’s vicarious liability for another worker’s negligence).

Where an employee’s own actions contributed to the cause of their accident or serious injury, they may still be entitled to compensation if their employer was partly at fault. In these circumstances, they will receive compensation which has been reduced in proportion to their own contributory negligence.

What types of factory, warehouse or workshop injuries can lead to a compensation claim?

Boyes Turner’s personal injury lawyers specialise in helping clients with severe, life-changing injury or permanent disability that was caused by someone else’s negligence, such as their employer. 

Our clients have usually suffered permanent injury from one or more of the following:

  • head injury or skull fracture; 
  • brain injury or neurological damage;
  • spinal cord injury/SCI (causing paralysis, paraplegia, tetraplegia) or spinal fracture;
  • major trauma or multiple serious injuries;
  • limb-loss or amputation;
  • crush injuries;
  • musculo-skeletal injury;
  • fractures (broken bones);
  • burns;
  • scalds;
  • degloving injuries (needing skin grafting);
  • scarring and disfigurement;
  • internal injuries (damage to major organs);
  • severe lacerations;
  • nerve injury;
  • blindness/sight loss;
  • deafness/hearing loss;
  • CRPS or other chronic pain conditions;
  • mesothelioma, asbestosis, pleural thickening and asbestos-related lung cancer;
  • PTSD and/or psychological injury;
  • death/fatal injury (claims for the bereaved, dependant family).

Who pays the compensation in a workplace injury claim?

Our personal injury specialists investigate the circumstances of each client’s accident and injury and advise our client on the correct defendant(s) to the claim. Having identified the correct defendant, we can ensure that they and their insurers accept responsibility (liability) for the injury and provide funding for our client’s rehabilitation and urgent needs straight away.

The law requires employers and owners of businesses to have insurance in place to cover compensation claims arising from negligent injury and death. Employers and their insurers are also vicariously liable (must take responsibility) for injury caused by their employees’ negligence. Depending on the type of accident, the injured person’s compensation may be paid by the employer’s liability insurance, their public liability insurance or another individual’s insurance, such as a negligent driver’s motor insurance.

Previous Cases

  • £300,000 settlement for a mechanic who slipped whilst working in an MOT bay which another employee had left unsafe. He suffered a brain injury from hitting his head in the fall.
  • £220,000 settlement for a man who was hit by a falling metal roller shutter door. He suffered injuries to his neck and back, chronic pain and a minor head injury with post-concussion syndrome.  In addition to his compensation, our client received Rehabilitation Code funding from the defendant insurer which paid for physiotherapy, steroid injections and CBT treatment.
  • £250,000 compensation plus future immunotherapy treatment costs for a former factory worker with mesothelioma, caused by low-level exposure to asbestos dust from nearby furnaces.
  • £188,000 settlement for an engineer who suffered a moderate head injury in a lifting accident at work claim. Settlement was achieved despite the employer’s strong defence of the claim, and after an initial offer of £5,000 which we advised our client to reject.
  • £128,000 compensation for a delivery driver who was crushed beneath a heavy cage which tipped over. He suffered a fractured spine, chronic pain and psychological injury. Our client’s employer denied responsibility for the accident. The final settlement was reduced by 30% of its potential full value to reflect our client’s own contributory negligence.
  • £78,000 settlement for a driver/installer who had not been trained in using a stair walker and was injured when its heavy load fell towards him, injuring his face and back. 
  • £40,000 settlement for a factory linesman who suffered a disc prolapse back injury whilst lifting heavy computer towers from a low trolley onto a higher conveyor line. The defendant employer refused to consider settlement but admitted responsibility for our client’s injury after we issued proceedings. We were then able to secure an interim payment for our client followed by an out of court settlement.
  • £40,000 compensation for a warehouseman who suffered an injury to his back whilst lifting computer equipment onto a conveyor line. We managed to secure a settlement despite being unable to obtain supportive witness statements from his co-workers.
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  • No upfront costs & no win, no fee
  • Expert rehabilitation help
  • Free & no obligation initial advice

Meet your specialist team

Our specialist Warehouse & Factory Accident Claims team are considered leaders in the field and have a significant amount of expertise.
Kim Milan

Kim Milan

Senior Partner

Claire Roantree headshots

Claire Roantree


Martin Anderson

Martin Anderson

Associate Solicitor

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Oliver Dugdale


Beth Hatton headshoot

Beth Hatton


Kim Milan
Claire Roantree headshots
Martin Anderson
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Beth Hatton headshoot

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Awards & accreditations

Our medical negligence and personal injury teams have been nationally recognised for over 20 years because of their expertise, empathy and commitment to securing maximum compensation for our clients.

              Lifetime Lawyers Logo Brake | The Road Safety Charity

What our clients say


Kim at Boyes Turner was recommended to me after I had received ineffective service from another company. From the outset, Kim has been professional, reassuring and supportive. I have always had faith in her ability to get the best outcome, not only financially, but also in helping my rehabilitation from a traumatic brain injury. She is friendly and empathetic, with unquestionable professional integrity. She was quick to grasp the important issues in my case, was meticulous in her investigating the details and analysing them, realistic in what the outcomes were likely to be and achieved a successful outcome.

I would not hesitate in recommending her and Boyes Turner.

Boyes Turner Client

"Amazing people"

Almost 5 years ago my sons suffered a life changing brain injury accident. A new life for everyone, so many unknowns so many difficult decisions. I met Claire and the team shortly after the accident. So many questions answered but more than that, amazing lovely people. Claire has been guiding me and the family throughout this ordeal with such compassion, there every time I needed her we couldn’t of asked for a nicer person. I have met many others with in Boyes Turner and all have been genuine lovely people, I’m now working with Ruth and Lindsay from the court of protection. Again, I can't say enough about them amazing lovely people. They truly do won't the best for my son and they did and continue to do so.

Barry Williams

"Personal Injury Claim"

Claire is exceptionally knowledgeable in the personal injury legal domain, especially in the specific area of my injury. From our very first conversation, she was clear in explaining the potential different routes that the process could take and provided me with expectations of what I could expect along the journey.

She ensured that all bases were covered, organising meetings, discussions and necessary specialist appointments, in order to bring together the case and take it forward. Claire was then able to use her extensive pool of contacts, to appoint an "area leading" barrister, to represent me.

Overall, I was very pleased with appointing Claire and Boyes Turner to act as my solicitor for the legal claim that I pursued. Thank you for all of your support.

Boyes Turner Client

"Boyes turner workplace injury claim"

I approached Claire Roantree of Boyes Turner in regards to making a claim about a workplace burns injury. It was something that had scarred me physically and mentally and taken a huge toll on the lives of me and my family. Claire wasted no time in finding out what happened and made sure I was treated by known experts and quickly finding an answer to my burns scarring and how I could be treated to help manage my pain. Claire also helped me by appointing a psychiatrist to understand my situation and help me cope with post traumatic stress disorder. As well as taking as much stress of the claim away, she was thorough in every situation, making sure I had the best possible claim, and handled it all expertly, I am so very grateful to her and her team. They have helped guide my life back into a positive direction and I can't thank her enough!

Boyes Turner Client

"Personal Injury claim"

Excellent service from Claire and her team at all times. We were kept up to date at each stage of our claim. The outcome was much better than we expected and we would not hesitate to recommend Boyes Turner to family and friends.

Boyes Turner Client
Rated Excellent 4.8/5