Kim Milan leads Boyes Turner’s highly regarded personal injury team. A specialist in catastrophic injury cases, Kim acts for clients with acquired brain damage, spinal injuries and serious orthopaedic injuries. We pulled Kim away from her desk for 60 seconds to answer some questions…What motivated you to specialise in personal injury law?During my training contract, I spent a year in the litigation department working mostly on personal injury cases. I, alongside my training partner, acted for some very badly injured people. Seeing their struggles and determination motivated me to continue to help those who needed it.Describe the most memorable case that you’ve won for a client.I acted for a young man who was shaken by his father when he was 9 weeks old and sustained a severe brain injury, I worked with him for a number of years, settling his case when he was 19. He was awarded in excess of 3.5million by the Criminal Injuries Compensation Authority. He is now under the care of our Court of Protection team who help him manage his compensation.What is the most rewarding part of what you do?The most rewarding part of what I do is seeing the difference that our involvement makes. Where I can, I arrange early rehabilitation to ensure that they can maximise their recovery. We are partnered with charities and support organisations who can help people who have sustained a serious injury get back on their feet (either literally or metaphorically!) and it’s a great to see the improvement in people we work so closely with.Outside of work I am a trustee for Headway Thames Valley. The majority of my day job is obtaining compensation for those who have suffered a head injury and I wanted to become more involved in this area on another level and help those who don’t necessarily have the benefit of a compensation claim. Headway Thames Valley is a local head injury charity, supporting not only those with a head injury but their families too – the majority of these people do not receive assistance as part of a legal claim so it is so rewarding to be able to help those people in my local community.What is the hardest part of your job?The hardest part of my job is having to deal with all the changes that limit access to justice eg by severely limiting or in some cases totally excluding the recovery of costs so that innocent victims lose some of their compensation – which is often needed for ongoing rehabilitation or to cover lost past or future earnings.What one piece of advice would you give to someone who has suffered a personal injury?If you have suffered a serious injury as a result of an accident that wasn’t your fault make sure that you find a good lawyer who has experience of dealing with claims like yours. It’s not all about the final sum received at the conclusion of the case – we help to obtain rehabilitation as soon as possible - both emotionally and physically – to optimise your recovery and get you back to living a full a life as possible.Describe your average day in three words:There is no average day! But I do find each day interesting, rewarding – and busy!To find out more about how the team can help you or to ask about making a claim contact them by email at firstname.lastname@example.org.