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Patients at all stages of life and in varying states of health rely on hospitals to provide safe, timely and effective medical care. Patients may be referred by their GP directly to a specialist department or go through the process of triage, examinations and investigations, diagnosis, treatment, and advice after entering the hospital at A&E.
Throughout the patient’s hospital pathway, their doctors, nurses, midwives, or other healthcare professionals and the healthcare system as a whole must provide an acceptable standard of care. If substandard care at any stage causes serious injury to the patient, they may be entitled to make a claim for compensation.
Get in touch with our experienced medical negligence solicitors - we can help.
For more than 30 years, Boyes Turner's medical negligence solicitors have guided severely injured patients through the claims process to secure the compensation and specialist support that they need to manage their disability and rebuild their lives.
You can contact us by telephone or by email for free, confidential advice from a medical negligence solicitor. We will ask you to tell us briefly about your hospital care and your injury, and advise you about your time limits and whether we can help you investigate your claim. Once our investigations confirm you have grounds for a claim, we will notify the defendant healthcare provider (usually represented by NHS Resolution) on your behalf and invite them to respond, giving them an opportunity to admit liability (responsibility for your injuries) before court proceedings are issued.
If liability is admitted, we will obtain a judgment from the court and apply for a substantial interim payment to meet your needs arising from your injury and disability. If NHS Resolution or the private healthcare provider deny liability, we will advise you about the best way to proceed your claim. This may involve issuing court proceedings or inviting NHS Resolution to enter into settlement negotiations or mediation.
Partner, Medical negligence
Boyes Turner’s spinal injury specialists have obtained a substantial settlement for a tetraplegic client whose devastating condition was caused by a fall from the hospital chair where he was left to sleep after undergoing unnecessary spinal surgery.
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I can’t thank you enough for taking on my case and believing in my claim - it means so much. I have been processing this after our call and it is a massive relief to finally bring this to an end - although it won’t bring back the sight lost - I hope lessons for the Trust have been taken on board so no-one else has to suffer like I have. The awarded monies will help with any assistance I may need in the future and take the pressure off a little to work so hard . I honestly want to thank you and your team from the bottom of my heart.
Hospital negligence claims can describe a wide variety of medical negligence claims arising from injuries to patients caused by negligent hospital care.
NHS trusts are responsible for the care provided to patients in a range of inpatient and outpatient hospital settings, such as maternity and neonatal departments, surgery and anaesthesia, cardiology, cancer and other specialist areas of medicine, as well as radiology (for x-rays and scans), pharmacy or acute treatment in accident and emergency. Hospitals are also responsible for system errors, such as administrative and communication failures, shortages of scanners and faulty equipment, which result in injury to patients during hospital care.
If negligence by one or more NHS hospital staff or systems has caused injury to a patient, the claim is made against the NHS organisation that employs the staff and manages the systems. The NHS’ defence organisation, NHS Resolution, will then respond by defending or admitting liability, and ultimately settling the claim.
Whether a patient receives treatment in an NHS or private hospital, they are entitled to expect a safe and acceptable standard of care.
Hospital negligence claims can be made for serious injuries caused by medical negligence in private hospitals, but care must be taken to ensure that the claim is made against the correct defendants. Unlike NHS hospital negligence claims, if a patient has been injured by negligent medical care in a private hospital, the consultant doctors or surgeons who were negligent will usually be self-employed, which means that the private hospital will not be responsible for claims arising from their mistakes. Each negligent doctor must be named as a defendant to the claim but will be represented and insured by their own defence organisation, which will pay any compensation that is ordered by the court or agreed in an out-of-court settlement.
The private hospital may also be responsible for any harm that was caused by their employees, facilities or equipment.
Good hospital care relies on many factors, including decisions by individual clinicians, communication and effective working relationships between healthcare teams, adequate resources and effective systems to protect patient safety. When mistakes by individuals, teams or involving the hospital’s systems and equipment cause serious harm to the patient, they may be entitled to claim compensation for their injury.
Hospital negligence claims often involve injury caused by one or more of the following mistakes:
As specialist medical negligence solicitors, we have decades of experience in helping clients claim compensation for injuries caused by hospital negligence. We have secured life-changing compensation settlements for clients and their bereaved families after negligent hospital care resulted in catastrophic injury and severe disability, including:
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Senior Associate - Solicitor
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Trainee Solicitor
Medical records coordinator