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Boyes Turner’s injury claims lawyers understand that experiencing a serious accident or medical negligence can have life-changing effects which go beyond physical injury. Alongside their injuries, regardless of severity, many who have been injured in accidents also suffer long- term debilitating effects from a psychological reaction to their traumatic experience, accident or medical treatment, or the resulting physical injury.  

Psychological injury can range in severity from reactive depression and anxiety disorder to the highly intrusive and distressing symptoms of post-traumatic stress disorder (PSTD). Where someone suffers from PTSD or psychological injury, depending on the circumstances of the traumatic event or injury, they may be entitled to compensation.

We recover compensation for ‘primary victim’ adults or children whose PTSD and/or psychological injury was caused by negligent medical care, accidental or traumatic injury. In personal injury claims we also act for ‘secondary victims’ who have suffered severe psychological injury from witnessing their loved one’s death or injury.

PTSD & psychological injury compensation claims frequently asked questions

What is PTSD?

PTSD or post-traumatic stress disorder is a condition experienced by people who suffer psychological trauma in response to a life-threatening or terrifying event.  PTSD must be diagnosed according to specific diagnostic criteria set out in the fifth edition of the American Psychiatric Association’s Diagnostic and Statistical Manual of Mental Disorders (DSM-5), or International Classification of Diseases (ICD-10).

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What are the symptoms of PTSD?

Symptoms of PTSD include:

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What type of accidents can lead to claims for psychological injury?

Individuals can react to similar accidents and injuries in different ways. Each client’s compensation claim is made on the basis of  their own unique circumstances and our medical experts’ assessment of their physical and psychological injuries.

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How is post-traumatic stress disorder (PTSD) treated?

PTSD can be treated. Depending on the severity of the symptoms and how soon they occur, treatment may include:

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Who can I claim from after psychological injury?

We investigate the circumstances of each client’s injury and ensure that their claim is made against the correct defendant individual or organisation.

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How can compensation help after an accident or medical negligence causes PTSD and/or psychological injury?

As with physical injury, PTSD and psychological injury can affect injured people’s ability to look after themselves, work, drive, and enjoy relationships with family and friends. In most cases, our clients have also suffered severe physical or neurological disability.

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How can I claim for PTSD?

In a compensation claim for PTSD it is vital to instruct specialist solicitors to ensure that the psychological condition is correctly diagnosed. Feeling scared, anxious or stressed after an accident or traumatic injury is not enough to claim compensation. The law says that the negligent individual or organisation which caused the injury is only required to compensate recognised diagnosed psychological conditions.

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How much compensation can be claimed for PTSD?

Where the claim relates solely to PTSD, without physical injuries, the amount of compensation will depend on the following factors:

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Previously settled PTSD claims cases

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Meet your specialist team

Our specialist PTSD & psychological injury compensation claims team are considered leaders in the field and have a significant amount of expertise.
Kim Milan

Kim Milan

Senior Partner

Claire Roantree headshots

Claire Roantree


Martin Anderson

Martin Anderson

Associate Solicitor

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Oliver Dugdale


Beth Hatton headshoot

Beth Hatton


Kim Milan
Claire Roantree headshots
Martin Anderson
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Beth Hatton headshoot

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PTSD cases

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Awards & accreditations

Our medical negligence and personal injury teams have been nationally recognised for over 20 years because of their expertise, empathy and commitment to securing maximum compensation for our clients.

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What our clients say


Kim at Boyes Turner was recommended to me after I had received ineffective service from another company. From the outset, Kim has been professional, reassuring and supportive. I have always had faith in her ability to get the best outcome, not only financially, but also in helping my rehabilitation from a traumatic brain injury. She is friendly and empathetic, with unquestionable professional integrity. She was quick to grasp the important issues in my case, was meticulous in her investigating the details and analysing them, realistic in what the outcomes were likely to be and achieved a successful outcome.

I would not hesitate in recommending her and Boyes Turner.

Boyes Turner Client

"Amazing people"

Almost 5 years ago my sons suffered a life changing brain injury accident. A new life for everyone, so many unknowns so many difficult decisions. I met Claire and the team shortly after the accident. So many questions answered but more than that, amazing lovely people. Claire has been guiding me and the family throughout this ordeal with such compassion, there every time I needed her we couldn’t of asked for a nicer person. I have met many others with in Boyes Turner and all have been genuine lovely people, I’m now working with Ruth and Lindsay from the court of protection. Again, I can't say enough about them amazing lovely people. They truly do won't the best for my son and they did and continue to do so.

Barry Williams

"Personal Injury Claim"

Claire is exceptionally knowledgeable in the personal injury legal domain, especially in the specific area of my injury. From our very first conversation, she was clear in explaining the potential different routes that the process could take and provided me with expectations of what I could expect along the journey.

She ensured that all bases were covered, organising meetings, discussions and necessary specialist appointments, in order to bring together the case and take it forward. Claire was then able to use her extensive pool of contacts, to appoint an "area leading" barrister, to represent me.

Overall, I was very pleased with appointing Claire and Boyes Turner to act as my solicitor for the legal claim that I pursued. Thank you for all of your support.

Boyes Turner Client

"Boyes turner workplace injury claim"

I approached Claire Roantree of Boyes Turner in regards to making a claim about a workplace burns injury. It was something that had scarred me physically and mentally and taken a huge toll on the lives of me and my family. Claire wasted no time in finding out what happened and made sure I was treated by known experts and quickly finding an answer to my burns scarring and how I could be treated to help manage my pain. Claire also helped me by appointing a psychiatrist to understand my situation and help me cope with post traumatic stress disorder. As well as taking as much stress of the claim away, she was thorough in every situation, making sure I had the best possible claim, and handled it all expertly, I am so very grateful to her and her team. They have helped guide my life back into a positive direction and I can't thank her enough!

Boyes Turner Client

"Personal Injury claim"

Excellent service from Claire and her team at all times. We were kept up to date at each stage of our claim. The outcome was much better than we expected and we would not hesitate to recommend Boyes Turner to family and friends.

Boyes Turner Client
Rated Excellent 4.8/5