Skip to main content

Contact us to arrange your
FREE initial consultation

Call me back Email us

At Boyes Turner we aim to help our severely injured clients achieve their best possible recovery. We do this with rehabilitation.

Where our client has suffered a severe injury caused by an employer, public body or other road user’s negligence we can often obtain rehab funding from the defendant’s insurer. This allows our client’s rehab to get started straight away. Early rehab means better recovery.

In many cases, our early help ensures that rehabilitation follows seamlessly from the client’s acute NHS hospital care, building on the healing that has already begun.

Our clients deserve the best chance of recovery. Every small improvement that they gain from rehab gives them greater benefit and maximises their recovery. Small gains in function make a big difference after a devastating injury. For some, this means access to therapies to improve mobility, speech and cognitive function, overcoming isolation and dependence by using assistive technology to communicate with others, learn, access education, work or enjoy hobbies and entertainment. It can provide greater independence with adapted vehicles, specialist wheelchairs or custom-made prosthetics. It might allow the client to live independently in adapted accommodation with the guarantee of care and support. 

Once our client’s rehab is underway, we are in a stronger position to secure compensation to cover future rehab costs to improve every aspect of their life, based on a realistic assessment of their abilities and lifelong needs. Rehabilitation is not a substitute for compensation.  

Most of our clients and their families will be experiencing the devastation of sudden, severe injury for the first time. The sooner we are instructed after the accident, the sooner we can begin to support our client families and make a lasting difference.

In the worrying times which follow tragic accidents, Boyes Turner’s serious injury lawyers have the experience and skills to take swift action when it matters and make it count for our clients. This combination of experience, compassion and action is the key to our success in claims for serious personal injury compensation.

After I have sustained an injury, how will my lawyer help with the rehabilitation process?

Recent cases

What is rehabilitation?

Rehabilitation or ‘rehab’ is the process of restoring someone back to health and normal life, as far as is possible, through training and therapy. Ideally, rehab should follow as soon as possible after the immediate or ‘acute’ medical or surgical hospital/NHS treatment which follows a traumatic injury. If we are instructed early enough, we can often arrange a seamless transfer from acute care to rehab, to maintain and build on the healing that has begun to take place and maximise the potential for recovery.

Each client’s rehab will be individual to them, depending on the extent, type, severity and complexity of their injuries. Head injury and major trauma usually involve a multidisciplinary approach to coordinate the many different treatments needed for physical, neurological and psychological recovery. Amputation often requires physical, prosthetic, pain management and psychological expertise, whereas rehabilitation for someone with PTSD but no physical injury will focus on psychiatric or psychological needs.

Rehabilitation goes far beyond ‘fixing’ a physical or psychological injury. Life will be different after a serious injury, but for many, it can still be fulfilling. In many cases, rehabilitation can help our disabled clients access education, live independently or return to work.  

Our seriously injured clients often benefit from rehabilitation for:

  • Physical injury and disability, including:
    • surgery or medical treatment
    • pain management
    • personalised prosthetics
    • physiotherapy
    • occupational therapy (OT)
    • speech and language therapy
    • hydrotherapy
    • assistive technology
    • specialist equipment
  • Psychological effect of injury, Including:
    • counselling
    • CBT or other therapies
  • Financial implications of injury, including:
    • vocational rehabilitation
    • assistive technology
    • support
  • Mental, intellectual or cognitive effect of the injury, including:
    • support with special educational needs
    • assistive technology
    • educational psychology  
  • Home, family and social life, including:
    • supported independent living
    • adapted vehicles
    • home adaptations or alternative accommodation if existing home cannot be adapted
    • psychological support for the family
Read more

Who can benefit from rehabilitation?

We have secured rehabilitation and compensation for clients who have suffered severe injuries, including:

Read more

Who pays for rehabilitation?

In the majority of our serious injury claims we are able to obtain funding for our client’s rehab from the defendant’s insurer.

We aim to secure rehab funding as soon as possible after the injury to avoid any delay or gaps in our client’s treatment between NHS acute care and rehab.

Where possible, we work collaboratively with the insurer under The Rehabilitation Code 2015 to ensure our client’s needs are met, whilst acting in our client’s best interests, and supporting their family, at all times. The Rehabilitation Code encourages injury claims lawyers and defendant insurers to prioritise the injured person’s rehab in any compensation claim.

If an insurer unreasonably refuses or delays responding to our request for rehabilitation funding, we escalate our request to someone with higher authority within the insurance company, following The Serious Injury Guide. This ensures that our request for rehab funding is considered quickly by someone within the insurance company who has authority to take action. In most cases where the defendant’s liability for our client’s injury is clear, we are able to get our client’s needs assessed and their rehab underway with Rehabilitation Code insurer funding.

Occasionally, if full liability for our client’s injury is strongly disputed by the defendant, the insurer may refuse to provide Rehabilitation Code funding but agree to make an interim payment.

An interim payment is a part payment of compensation paid to the claimant in advance. The client can use their interim payment to pay for their rehabilitation.

The advantage of Rehabilitation Code funding is that it is always paid in full. Interim payments are advance payments of part of the final settlement, which may be reduced (discounted) for risks, such as contributory negligence. A discounted final settlement reduces each part of the compensation recovered by amount of the discount. This includes any rehab costs paid from interim payments. We believe that rehabilitation should always be a priority.  In our experience, we usually recover our clients’ reasonable past rehab costs, along with the rest of their compensation, in their final settlements.

Rehabilitation following serious injury is a lifelong process. It’s rarely ‘all done’ in the first few months or years following the accident. Clients may need ongoing help to adapt to changes in life circumstances, house moves, jobs, prosthetics or ongoing counselling and therapy during tough times. We keep our clients’ rehab needs under review throughout their claim and ensure that their settlement provides for any ongoing or further rehab that they will need in future.

Throughout our care of our client, our experienced solicitors can help ensure that our clients receive their full entitlement to benefits and social care.

Read more

Why is early rehab important?

Recovery is better and faster with early rehabilitation. The injured person has the best chance of regaining more function and independence if rehab continues on, without interruption, from the acute medical care which follows the traumatic injury.  

Instructing us as soon as possible after the accident enables us to:

  • carry out a full assessment of the injured person’s rehabilitation needs before they leave hospital;
  • secure defendant insurer funding sooner and liaise with them throughout;
  • ensure a seamless transition from acute care to rehabilitation, to keep the recovery momentum going;
  • appoint a skilled case manager to coordinate, facilitate, communicate and support the family through the rehabilitation
  • ensure the injured client’s best interests are met throughout their NHS treatment and rehabilitation;
  • support the family with being heard and decision making at multidisciplinary team meetings;
  • help the family plan for the injured client’s future needs, such as care and support, independent living, therapies, equipment and home adaptations;
  • support assessments of the client’s ability to return (supported if necessary) to school, university, work or independent living;
  • help the client try out technology, prostheses, return to work, therapies and independent or supported living, to ensure that their compensation settlement is realistic and fully meets their lifelong needs.

This approach gives the injured client:

  • access to the rehabilitation and support that they need, when they need it;
  • the best chance of maximising recovery and ongoing quality of life;
  • full compensation which properly meets their lifelong needs.
Read more

Will rehabilitation reduce my compensation?

Rehabilitation does not replace compensation. Rehabilitation maximises recovery. Clients who participate fully in their own rehabilitation and recovery go on to live more meaningful and fulfilling lives with the help of compensation. Those who have not reached a level of recovery where they can benefit from available help do not receive the highest amount of compensation.

Compensation is not a random lottery win/windfall. Despite the impression given by the media, compensation is carefully calculated for each individual according to rules that are set by law.

In a major injury claim, most of the compensation reflects the costs of meeting the injured person’s needs arising from their new disability. The greater the recovery, the more the client can use compensation, to access help, support, technology and other assistance to live an independent or meaningful life. Whichever way you look at it, it is in our clients’ best interests to help them make the best recovery. We do this through rehabilitation. 

Disability and other consequences of a severe injury affect the injured person for the rest of their life. Our commitment to rehabilitation comes from our experience of working with seriously injured clients. Our clients receive full compensation, but many also regain more than money alone can provide – restored independence, fulfilment, and the ability to participate in whatever’s important to them in life.

Read more

How we use rehabilitation to help our clients – the rehabilitation process

We understand severe and complex injury. Our clients have suffered severe physical and psychological injury, which is often made worse by chronic pain and fear for the future. Their recovery and their claims need experienced management to ensure that they receive their rehab at a time and in a way that is most effective, with proper support.

We are experienced at securing substantial and timely rehab funding to meet our clients’ needs. We have the skills and the persistence to ensure that our clients’ needs are met.

We also understand the impact that a sudden, severe injury has on other members of the family. Our compassionate and experienced lawyers have supported the parents, partners and children of our injured clients through the toughest of situations.

Our process for securing our client’s rehab begins as soon as we are instructed to investigate and pursue our client’s claim. This involves:

  • alerting the defendant’s insurer, to our client’s injury, their need for rehabilitation and the insurer’s responsibility to compensate them and provide immediate rehabilitation funding;
  • securing an agreement from the insurer to fund the client’s rehabilitation;
  • appointing an experienced case manager to carry out an immediate needs assessment (INA);
  • reviewing the INA recommendations and securing insurer funding to put the rehabilitation plan into action;
  • supporting the rehabilitation by attending multidisciplinary team meetings with the client or their family;
  • reviewing and obtaining regular reports on the client’s progress;
  • liaising with the insurer to ensure that funds are available for each stage of the rehabilitation;
  • supporting the client’s move from rehab to home or supported independent living.

Like any complicated project, rehabilitation should be carefully planned, properly funded and coordinated to achieve the best outcome from the available resources. Our specialist lawyers work with trusted case managers, medical experts and the client’s family, and with the funding insurer, to ensure that our client’s rehab needs are fully and quickly met

Read more

Contact us today

  • No upfront costs & no win, no fee
  • Accredited legal experts
  • Help accessing rehabilitation
  • Free & no obligation initial advice

Call us free 0800 124 4845

Call our specialist legal teams Monday - Friday, 9:00 - 17.30 for free, no obligation advice.

Call us now

Start your claim today

Complete our simple form to start your claim and get a call back back from our expert legal team.

Start your claim
Get help today
  • No upfront costs & no win, no fee
  • Expert rehabilitation help
  • Free & no obligation initial advice

Meet your specialist team

Our specialist Rehabilitation in serious injury claims team are considered leaders in the field and have a significant amount of expertise.
Kim Milan

Kim Milan

Senior Partner

Claire Roantree headshots

Claire Roantree


Martin Anderson

Martin Anderson

Associate Solicitor

Beth Hatton headshoot

Beth Hatton


Roshni Patel photo

Roshni Patel


Kim Milan
Claire Roantree headshots
Martin Anderson
Beth Hatton headshoot
Roshni Patel photo

Related news

Related cases

Who can we help make a personal injury claim?

If I make a claim for compensation, will I need to go to court?

How long do personal injury compensation claims take?

What compensation can I claim for serious injury?

What is an interim payment?

How do I get started with making a claim?

How are personal injury claims funded?

What injuries can lead to a personal injury compensation claim?

What is a personal injury claim?

What are the time limits for making a personal injury claim?

Rehabilitation cases

View all

Awards & Accreditations

Our teams have been nationally recognised over the past decade for their dedication and commitment to securing maximum compensation for our clients

              Brake | The Road Safety Charity

"Personal Injury Claim"

Claire is exceptionally knowledgeable in the personal injury legal domain, especially in the specific area of my injury. From our very first conversation, she was clear in explaining the potential different routes that the process could take and provided me with expectations of what I could expect along the journey.

She ensured that all bases were covered, organising meetings, discussions and necessary specialist appointments, in order to bring together the case and take it forward. Claire was then able to use her extensive pool of contacts, to appoint an "area leading" barrister, to represent me.

Overall, I was very pleased with appointing Claire and Boyes Turner to act as my solicitor for the legal claim that I pursued. Thank you for all of your support.

Boyes Turner Client

"Boyes turner workplace injury claim"

I approached Claire Roantree of Boyes Turner in regards to making a claim about a workplace burns injury. It was something that had scarred me physically and mentally and taken a huge toll on the lives of me and my family. Claire wasted no time in finding out what happened and made sure I was treated by known experts and quickly finding an answer to my burns scarring and how I could be treated to help manage my pain. Claire also helped me by appointing a psychiatrist to understand my situation and help me cope with post traumatic stress disorder. As well as taking as much stress of the claim away, she was thorough in every situation, making sure I had the best possible claim, and handled it all expertly, I am so very grateful to her and her team. They have helped guide my life back into a positive direction and I can't thank her enough!

Boyes Turner Client

"Personal Injury claim"

Excellent service from Claire and her team at all times. We were kept up to date at each stage of our claim. The outcome was much better than we expected and we would not hesitate to recommend Boyes Turner to family and friends.

Boyes Turner Client

"Lifechanging Law Firm"

Kim handled my personal injury claim after a car accident with immeasurable expertise and compassion. Boyes Turner arranged every part of my private rehabilitation, which greatly improved the speed and quality of my recovery.

Each stage of the litigation process was dealt with efficiently and succinctly. This was then always explained without using unclear legal jargon.

On both health and financial levels, I would be in a far worse position without Kim’s invaluable input. I cannot recommend this firm enough.


"Helping me start to get my life back together"

The last 6 years since my incident have been so my mental health and general life. When I chose Boyes Turner, I was expecting just a solicitor to take my case forward. What in fact I actually got is a solicitor who genuinely cared about what had happened to me and wanted to help me get justice. Without their support I would have probably given in and excepted what happened. I am so glad that I didn’t, now it’s over I am now feeling empowered knowing it wasn’t my fault. They have given me hope for the future. It is more than a job for Claire, she is caring and kind, are wants the best for clients. Thank you.

Rated Excellent 4.8/5