The law gives consumers (or users) of products and equipment the right to expect that those products are safe to use and fit for their intended purpose. If someone is injured as a result of defects in the design, construction, installation, or function of a product, machine, tool or other type of equipment, they may be able to claim compensation for their injury and its financial consequences from the product’s manufacturer, supplier or installer, or from their employer if the injury was caused by defective equipment at work.
If you have suffered serious injury as a result of an accident that was caused by a defective product or equipment, our personal injury solicitors can help you access the rehabilitation you need to maximise your recovery, and the compensation that you deserve.
Speak to our personal injury solicitors
It costs nothing to talk to us to find out about making a defective product injury compensation claim for yourself or a member of your family. You can contact us by telephone or by email for free, confidential advice from a specialist personal injury solicitor. In serious injury cases, we often visit our clients in the hospital or at their home if they are unable to get to our offices.
We will ask you to tell us briefly about the accident and injury. We will advise you about any time limits that may apply and whether we can help you make a claim. Your solicitor will discuss with you how your claim will be funded and advise, fully and clearly, how that works and what it will mean for you. We offer a range of funding options, but most of our clients’ claims are handled on a ‘no win, no fee’ basis.
We will put your claim to the defendant individual or organisation whose negligence caused your injury, and we will handle all communication on your behalf. The defendant’s insurers will usually handle the claim on the defendant’s behalf and will be responsible for paying any compensation.
Once we are in contact with the defendant’s insurers, we can begin to secure the necessary rehabilitation and specialist support to meet the injured person’s immediate needs whilst we proceed with the claim.
Senior Partner, Personal Injury
Defective product injury claims, or personal injury claims arising from product liability, compensate people who have been injured as a result of faulty or defective equipment.
The law gives consumers (users) of manufactured products and employees the right to expect products and equipment to be safe to use and fit for their purpose, through various statutes, including the Consumer Protection Act 1987, the Consumer Rights Act, 2015, the Sale of Goods Act 1979 and the Employers Liability (Defective Equipment) Act 1969.
When someone is injured as a result of a faulty or defective product or equipment, depending on the circumstances of the accident or injury, the injured person may be able to claim compensation from the manufacturer of the faulty product, or against whoever was responsible for supplying, installing or maintaining the equipment, such as a landlord, retailer, holiday rental company or employer.
Serious injury from accidents involving defective products or equipment can lead to claims ranging from head and spinal injury in falls from defective ladders; burn injury from explosions, fire and electrocution; brain injury from carbon monoxide or gas leaks from domestic appliances; or major trauma injuries from unsafe vehicles and machinery in factories, farms or workshop environments.
Accidents leading to defective product claims commonly involve serious injury caused by:
Our personal injury team specialise in catastrophic and severe injury compensation claims for clients who have suffered life-changing injury. We focus on maximising our clients’ recovery through early, funded rehabilitation, whilst supporting them in adjusting to the changes to their lives and securing compensation to meet their needs in the future.
Our clients usually have suffered one or more of the following:
The amount of compensation that an injured person can claim depends on their injury and disability and its impact on their life. We ensure that each client’s claim is carefully calculated to meet their needs arising from their disability and replace their financial losses.
Our personal injury solicitors specialise in personal injury claims for people who have suffered severe, life-changing injury and disability. Our clients’ claims often include compensation for:
In fatal injury claims, compensation can also include:
Our personal injury solicitors secured a product liability settlement of £160,000 for a man in his fifties who fell from a defective two-section ladder. Shortly after the accident, he received a recall notice from the defendant supplier, owing to defects in the fixing blocks which could cause the ladder to fail.
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May 2021
Kim handled my personal injury claim after a car accident with immeasurable expertise and compassion. Boyes Turner arranged every part of my private rehabilitation, which greatly improved the speed and quality of my recovery. Each stage of the litigation process was dealt with efficiently and succinctly. This was then always explained without using unclear legal jargon. On both health and financial levels, I would be in a far worse position without Kim’s invaluable input. I cannot recommend this firm enough.
I almost lost my leg during an accident. Claire and her team came recommended from a friend. I cannot overstate the excellent management of the case from Claire. In my professional life I deal with the other side of this injury and in the medico-legal aspects and it was phenomenal to see how Claire and her team managed not only the legal side but stayed on top of the holistic side of my post injury care when no one else was. I have no doubt my outcome is far better than it would have been had I been left to the routine devices of the healthcare system. Following on from this her guidance and expertise in negotiating a settlement was outstanding.
Almost 5 years ago my son suffered a life changing brain injury accident. A new life for everyone, so many unknowns so many difficult decisions. I met Claire and the team shortly after the accident. So many questions answered but more than that, amazing lovely people. Claire has been guiding me and the family throughout this ordeal with such compassion, there every time I needed her we couldn’t of asked for a nicer person. I have met many others within Boyes Turner and all have been genuine lovely people, I’m now working with Ruth and Lindsay from the court of protection. Again, I can't say enough about them amazing lovely people. They truly do want the best for my son and they did and continue to do so.
The service from Boyes Turner has quite simply been outstanding, at the most stressful time in our lives they thoroughly looked after us from start to finish. From a warm coffee and listening ear during meetings, to efficiency and professionalism with the legal formalities. Claire our solicitor obviously had a wealth of legal experience of this kind but she also had a real insight and understanding of my injuries. She pushed hard to make sure I could access early on rehabilitation that was not available via the NHS, which enabled me to get back to looking after my kids (which was my number one priority). At the beginning my recovery felt bleak but knowing I had Claire and her team in my corner I started to believe I could get some quality of life back, and I really have. Now the case has concluded, I feel closure and satisfaction my case was dealt with by the best and can move forward with my life with no regrets. Thank you Claire and the Boyes Turner Team.
I approached Claire Roantree of Boyes Turner in regards to making a claim about a workplace burns injury. It was something that had scarred me physically and mentally and taken a huge toll on the lives of me and my family. Claire wasted no time in finding out what happened and made sure I was treated by known experts and quickly finding an answer to my burns scarring and how I could be treated to help manage my pain. Claire also helped me by appointing a psychiatrist to understand my situation and help me cope with post traumatic stress disorder. As well as taking as much stress of the claim away, she was thorough in every situation, making sure I had the best possible claim, and handled it all expertly, I am so very grateful to her and her team. They have helped guide my life back into a positive direction and I can't thank her enough!
Senior Partner
Partner
Associate Solicitor
Solicitor
Paralegal
