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The law gives consumers (or users) of products and equipment the right to expect that those products are safe to use and fit for their intended purpose. If someone is injured as a result of defects in the design, construction, installation, or function of a product, machine, tool or other type of equipment, they may be able to claim compensation for their injury and its financial consequences from the product’s manufacturer, supplier or installer, or from their employer if the injury was caused by defective equipment at work.
If you have suffered serious injury as a result of an accident that was caused by a defective product or equipment, our personal injury solicitors can help you access the rehabilitation you need to maximise your recovery, and the compensation that you deserve.
Speak to our personal injury solicitors
It costs nothing to talk to us to find out about making a defective product injury compensation claim for yourself or a member of your family. You can contact us by telephone or by email for free, confidential advice from a specialist personal injury solicitor. In serious injury cases, we often visit our clients in the hospital or at their home if they are unable to get to our offices.
We will ask you to tell us briefly about the accident and injury. We will advise you about any time limits that may apply and whether we can help you make a claim. Your solicitor will discuss with you how your claim will be funded and advise, fully and clearly, how that works and what it will mean for you. We offer a range of funding options, but most of our clients’ claims are handled on a ‘no win, no fee’ basis.
We will put your claim to the defendant individual or organisation whose negligence caused your injury, and we will handle all communication on your behalf. The defendant’s insurers will usually handle the claim on the defendant’s behalf and will be responsible for paying any compensation.
Once we are in contact with the defendant’s insurers, we can begin to secure the necessary rehabilitation and specialist support to meet the injured person’s immediate needs whilst we proceed with the claim.
Senior Partner, Personal Injury
Our personal injury solicitors secured a product liability settlement of £160,000 for a man in his fifties who fell from a defective two-section ladder. Shortly after the accident, he received a recall notice from the defendant supplier, owing to defects in the fixing blocks which could cause the ladder to fail.
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Apr 2023
May 2021
Excellent service from Claire and her team at all times. We were kept up to date at each stage of our claim. The outcome was much better than we expected and we would not hesitate to recommend Boyes Turner to family and friends.
Almost 5 years ago my son suffered a life changing brain injury accident. A new life for everyone, so many unknowns so many difficult decisions. I met Claire and the team shortly after the accident. So many questions answered but more than that, amazing lovely people. Claire has been guiding me and the family throughout this ordeal with such compassion, there every time I needed her we couldn’t of asked for a nicer person. I have met many others within Boyes Turner and all have been genuine lovely people, I’m now working with Ruth and Lindsay from the court of protection. Again, I can't say enough about them amazing lovely people. They truly do want the best for my son and they did and continue to do so.
Kim at Boyes Turner was recommended to me after I had received ineffective service from another company. From the outset, Kim has been professional, reassuring and supportive. I have always had faith in her ability to get the best outcome, not only financially, but also in helping my rehabilitation from a traumatic brain injury. She is friendly and empathetic, with unquestionable professional integrity. She was quick to grasp the important issues in my case, was meticulous in her investigating the details and analysing them, realistic in what the outcomes were likely to be and achieved a successful outcome. I would not hesitate in recommending her and Boyes Turner.
Claire is exceptionally knowledgeable in the personal injury legal domain, especially in the specific area of my injury. From our very first conversation, she was clear in explaining the potential different routes that the process could take and provided me with expectations of what I could expect along the journey. She ensured that all bases were covered, organising meetings, discussions and necessary specialist appointments, in order to bring together the case and take it forward. Claire was then able to use her extensive pool of contacts, to appoint an "area leading" barrister, to represent me. Overall, I was very pleased with appointing Claire and Boyes Turner to act as my solicitor for the legal claim that I pursued. Thank you for all of your support.
Kim handled my personal injury claim after a car accident with immeasurable expertise and compassion. Boyes Turner arranged every part of my private rehabilitation, which greatly improved the speed and quality of my recovery. Each stage of the litigation process was dealt with efficiently and succinctly. This was then always explained without using unclear legal jargon. On both health and financial levels, I would be in a far worse position without Kim’s invaluable input. I cannot recommend this firm enough.
Defective product injury claims, or personal injury claims arising from product liability, compensate people who have been injured as a result of faulty or defective equipment.
The law gives consumers (users) of manufactured products and employees the right to expect products and equipment to be safe to use and fit for their purpose, through various statutes, including the Consumer Protection Act 1987, the Consumer Rights Act, 2015, the Sale of Goods Act 1979 and the Employers Liability (Defective Equipment) Act 1969.
When someone is injured as a result of a faulty or defective product or equipment, depending on the circumstances of the accident or injury, the injured person may be able to claim compensation from the manufacturer of the faulty product, or against whoever was responsible for supplying, installing or maintaining the equipment, such as a landlord, retailer, holiday rental company or employer.
Serious injury from accidents involving defective products or equipment can lead to claims ranging from head and spinal injury in falls from defective ladders; burn injury from explosions, fire and electrocution; brain injury from carbon monoxide or gas leaks from domestic appliances; or major trauma injuries from unsafe vehicles and machinery in factories, farms or workshop environments.
Accidents leading to defective product claims commonly involve serious injury caused by:
Our personal injury team specialise in catastrophic and severe injury compensation claims for clients who have suffered life-changing injury. We focus on maximising our clients’ recovery through early, funded rehabilitation, whilst supporting them in adjusting to the changes to their lives and securing compensation to meet their needs in the future.
Our clients usually have suffered one or more of the following:
The amount of compensation that an injured person can claim depends on their injury and disability and its impact on their life. We ensure that each client’s claim is carefully calculated to meet their needs arising from their disability and replace their financial losses.
Our personal injury solicitors specialise in personal injury claims for people who have suffered severe, life-changing injury and disability. Our clients’ claims often include compensation for:
In fatal injury claims, compensation can also include:
Senior Partner
Partner
Associate Solicitor
Paralegal
