Laura's handling of my Father's case has been excellent. She gave us every confidence in her from the moment of the first telephone conversation through to the conclusion of a successful claim· and beyond. The care and compassion·-she has· shown to my parents through the most difficult time of their lives has been incredible. Friendly, warm and professional throughout, Laura expedited Dad's case against his former employer to a successful conclusion within 5 months. Giving my parents peace of mind that they are financially secure and Dad can pursue further treatment options if he wishes, which will be funded by the former employer.Laura explained everything to us as a family and made the process as simple as it could possibly be. She held our hands (figuratively), explaining, guiding and answering all of our questions, communication throughout was superb. The excellent support and service provided by Laura and her team wasn't held up or interrupted in any way, even through the difficult months of the Covid-19 Lockdown. Laura has been a pleasure to deal with. We will be forever grateful that Laura agreed to take on my Father's case.