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Electric scooters, also known as e-scooters, are becoming increasingly common on our roads. Their size, cost, and convenience as a means of light, motorised transportation means that they are often used on paths and pavements too.

What are E-scooter accident and injury claims?

E-scooters are classified as motor vehicles and can only legally be used in public places through the various e-scooter rental schemes currently being trialled in various locations across the UK. Under the current law, it is illegal to use a privately owned e-scooter on any road, pavement, path, park, or other public space. Most of the e-scooters on our roads are therefore unregulated and uninsured. Unlawful use of a private e-scooter can lead to fines and other penalties from criminal prosecution.

Accidents involving e-scooters are a rising cause of death and serious injury for their riders, other road users and pedestrians. In the UK, in 2021 alone, e-scooter accidents caused over 900 casualties. 40% of those involved head injury and other serious injuries, and 12 resulted in death.

Where someone is injured or killed in an e-scooter accident, as a result of the negligence of the rider or someone else, such as another driver, the injured person or their bereaved family may be entitled to compensation.

Starting your E-scooter accidents and injury claims

Claims involving e-scooters are complex and should be handled by specialist solicitors to ensure that, whatever the circumstances, the injured person obtains their full entitlement to compensation.

If you have suffered serious injury in an e-scooter accident that was wholly or partly caused by someone else’s negligence you may be entitled to substantial compensation.

We can obtain compensation for:

  • the rider of an e-scooter who was injured as a result of negligence by the driver of another vehicle;
  • the rider of an e-scooter who was injured as a result of the negligence of the highway authority or council;
  • pedestrian who was injured as a result of an e-scooter rider’s negligence;
  • cyclist who was injured as a result of an e-scooter rider’s negligence;
  • motorcyclist or pillion passenger who was injured as a result of an e-scooter rider’s negligence;
  • a driver or passenger in a car, van or other motorised vehicle who was injured as a result of an e-scooter rider’s negligence.

E-scooter accident claims require specialist solicitors who can advise you about how complex issues, such as uninsured riders, multiple or partial causes of the accident and severe or life-changing injuries affect your claim. We recommend that you contact our experienced solicitors who will be happy to advise you, free and confidentially, about your own entitlement to compensation.

Why choose Boyes Turner

E-scooter accident claims require specialist solicitors who can advise you about how complex issues, such as uninsured riders, multiple or partial causes of the accident and severe or life-changing injuries affect your claim.

  • We are nationally acclaimed major trauma lawyers. We are recognised as leading experts by Chambers Directory and Legal 500.
  • Our award-winning solicitors are accredited for our expertise and secure maximum compensation settlements for our clients which make the best provision for their current and future needs.
  • We have an extensive and highly experienced personal injury team with proven skills to succeed in high-value, complex claims involving serious injury and severe physical and psychological injury.

E-scooter accidents and injury claims frequently asked questions

Are e-scooters legal in the UK?

E-scooters can legally be rented, or sold and bought in the UK. Currently, they can only be used legally in a few specified ways. Different rules apply for e-scooters used under approved trial rental e-scooter schemes or for privately owned e-scooters.

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Who pays the injured person’s compensation in an e-scooter injury claim?

If someone is injured whilst riding an e-scooter as a result of another driver’s negligence, the driver’s motor insurance company are responsible for paying compensation to anyone who was injured by their driver’s negligence.

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What kind of injuries lead to e-scooter compensation claims?

Research by PACTS and The Road Safety Trust, based on reported casualties from accidents involving e-scooters in 2021, identified that e-scooter accidents often result in head, facial and severe or fatal injuries. This is due to a combination of the rider’s upright position and the e-scooter’s design which affects its stability when it meets changes in the road surface and when accelerating or braking.

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Meet your specialist team

Our specialist E-scooter accidents and injury claims team are considered leaders in the field and have a significant amount of expertise.
Kim Milan

Kim Milan

Senior Partner

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Claire Roantree


Martin Anderson

Martin Anderson

Associate Solicitor

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Oliver Dugdale


Beth Hatton headshoot

Beth Hatton


Kim Milan
Claire Roantree headshots
Martin Anderson
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Beth Hatton headshoot

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Awards & accreditations

Our medical negligence and personal injury teams have been nationally recognised for over 20 years because of their expertise, empathy and commitment to securing maximum compensation for our clients.

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What our clients say


Kim at Boyes Turner was recommended to me after I had received ineffective service from another company. From the outset, Kim has been professional, reassuring and supportive. I have always had faith in her ability to get the best outcome, not only financially, but also in helping my rehabilitation from a traumatic brain injury. She is friendly and empathetic, with unquestionable professional integrity. She was quick to grasp the important issues in my case, was meticulous in her investigating the details and analysing them, realistic in what the outcomes were likely to be and achieved a successful outcome.

I would not hesitate in recommending her and Boyes Turner.

Boyes Turner Client

"Amazing people"

Almost 5 years ago my sons suffered a life changing brain injury accident. A new life for everyone, so many unknowns so many difficult decisions. I met Claire and the team shortly after the accident. So many questions answered but more than that, amazing lovely people. Claire has been guiding me and the family throughout this ordeal with such compassion, there every time I needed her we couldn’t of asked for a nicer person. I have met many others with in Boyes Turner and all have been genuine lovely people, I’m now working with Ruth and Lindsay from the court of protection. Again, I can't say enough about them amazing lovely people. They truly do won't the best for my son and they did and continue to do so.

Barry Williams

"Personal Injury Claim"

Claire is exceptionally knowledgeable in the personal injury legal domain, especially in the specific area of my injury. From our very first conversation, she was clear in explaining the potential different routes that the process could take and provided me with expectations of what I could expect along the journey.

She ensured that all bases were covered, organising meetings, discussions and necessary specialist appointments, in order to bring together the case and take it forward. Claire was then able to use her extensive pool of contacts, to appoint an "area leading" barrister, to represent me.

Overall, I was very pleased with appointing Claire and Boyes Turner to act as my solicitor for the legal claim that I pursued. Thank you for all of your support.

Boyes Turner Client

"Boyes turner workplace injury claim"

I approached Claire Roantree of Boyes Turner in regards to making a claim about a workplace burns injury. It was something that had scarred me physically and mentally and taken a huge toll on the lives of me and my family. Claire wasted no time in finding out what happened and made sure I was treated by known experts and quickly finding an answer to my burns scarring and how I could be treated to help manage my pain. Claire also helped me by appointing a psychiatrist to understand my situation and help me cope with post traumatic stress disorder. As well as taking as much stress of the claim away, she was thorough in every situation, making sure I had the best possible claim, and handled it all expertly, I am so very grateful to her and her team. They have helped guide my life back into a positive direction and I can't thank her enough!

Boyes Turner Client

"Personal Injury claim"

Excellent service from Claire and her team at all times. We were kept up to date at each stage of our claim. The outcome was much better than we expected and we would not hesitate to recommend Boyes Turner to family and friends.

Boyes Turner Client
Rated Excellent 4.8/5