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If you think that you or a family member have received negligent medical treatment which has caused serious injury or disability, we recommend that you speak to one of our friendly, experienced clinical negligence team as soon as possible.

You can contact us by telephone on 0800 124 4845 (freephone) or by email. Your enquiry will be handled confidentially and preliminary advice in relation to pursuing a claim will be given free of charge.

Our solicitors will ask you to tell us, briefly:

  • what has happened;
  • what you think went wrong;
  • about your injuries;
  • how the injury has affected various aspects of your life.

After this initial conversation we should be able to advise you about the limitation deadlines (time limits) which apply to your claim and whether we are able to help you investigate your claim.

If we are able to help you, we will;

  • ask for your medical records or authority to apply for them on your behalf;
  • discuss funding methods for making your claim and take steps to secure the best method of funding;
  • take a detailed statement from you which captures your recollections of the events which led to the injury and are relevant to the claim;
  • instruct medical experts to advise on breach of duty (to prove negligence) and causation;
  • we may also arrange a meeting with the experts and a barrister (counsel) to which you will be invited to attend.

Once our initial investigations have taken place, we will;

  • discuss with you the strengths and weaknesses (the merits) of your claim;
  • discuss with you our strategy for pursuing the claim;
  • discuss any further evidence that is needed to support your claim;
  • notify the defendant (hospital or doctor) of your intention to pursue a claim and invite them to respond, giving them an opportunity to admit liability, before court proceedings are issued.

If liability is admitted, we will enter judgment and apply for an interim payment as soon as possible to meet any urgent needs that you may have as a result of the negligently caused injury.

If liability is disputed, we will discuss with you the further steps that we need to take to progress your claim.

At all times our approachable, experienced clinical negligence lawyers will ensure that you are informed of any developments and understand the process. Your solicitor and our friendly support staff will always be available to discuss any concerns or queries that you might have along the way.

Why choose Boyes Turner for your medical negligence claim?

Our nationally acclaimed medical negligence lawyers are recognised by Chambers Directory and Legal 500 as leading experts in clinical negligence. Our clients receive the highest standards of advice and representation and are always treated with compassion, outstanding care and understanding of the physical, emotional, psychological and financial impact that life-changing injury can have upon their lives.

We are known for obtaining the highest compensation awards and our track record of successful settlements speaks for itself.  In the last 12 months we have recovered over £100 million in compensation for our clients.

Our highly experienced medical negligence lawyers have the proven skills to succeed in high value, complex claims involving catastrophic injury and severe disability.

Interim payments to aid recovery

We work hard to secure early admissions of liability. This enables us to obtain substantial interim payments to begin easing the financial hardship which often follows a devastating injury. We use interim payments to make a real difference to the injured person and their family by getting care, rehabilitation and therapies underway as soon as possible. Depending on the client’s injury, we can help meet their needs for:

  • personal care and assistance;
  • physiotherapy;
  • occupational therapy;
  • speech and language therapy;
  • psychological counselling;
  • adapted accommodation;
  • wheelchairs;
  • transport;
  • prostheses;
  • assistive technology and other specialist equipment.

By understanding and targeting provision for our clients’ individual needs early in the claims process, we help restore our clients’ mobility, independence and ability to participate fully in family and social life, long before the claim has concluded.

Educational and workplace support

Depending on the type of injury, we can also facilitate our clients’ access to educational and vocational (workplace) support. We work closely with our special educational needs (SEN) specialists to achieve the right school placements for our disabled child clients.

Meet your team

Susan Brown photo

Susan Brown

Partner

Julie Marsh headshot

Julie Marsh

Partner

Richard Money-Kyrle headshot

Richard Money-Kyrle

Partner

Sita Soni photo

Sita Soni

Senior Associate - solicitor

Vanessa Wand photo

Vanessa Wand

Senior associate - solicitor

Tara Byrne photo

Tara Byrne

Associate - Solicitor

Rachel Makore headshot

Rachel Makore

Associate - solicitor

Alpa Rana headshot

Alpa Rana

Associate - solicitor

Fran Rothwell

Fran Rothwell

Associate solicitor

Ben Ireland headshot

Ben Ireland

Solicitor

Audrey Elmore headshot

Audrey Elmore

Medical records coordinator

Nicky Melville headshot

Nicky Melville

Professional support assistant

Susan Brown photo
Julie Marsh headshot
Richard Money-Kyrle headshot
Sita Soni photo
Vanessa Wand photo
Tara Byrne photo
Rachel Makore headshot
Alpa Rana headshot
Fran Rothwell
Ben Ireland headshot
Audrey Elmore headshot
Nicky Melville headshot

What our clients say

Our clients constantly recognize us as the most experienced, professional, efficient and supportive

See more

"Julie Marsh is a first rate litigator"

Julie Marsh is a first rate litigator who adds real value to all her cases. I have always been impressed not just by her expertise as a clinical negligence lawyer but by the way she treats every client as an individual and works on their case as if it is the most important thing in the world, which to many clients it really is.

King's Counsel

"You have given fantastic support and guidance"

Boyes Turner have a great asset in Julie Marsh, she has handled my case with such professionalism and has kept me informed at every stage over the 6 years. She has given me guidance, support and that personal touch where I could ring or email at any time and she would always answer and give me answers to any questions I had. Would recommend without hesitation. Thank you

Boyes Turner Client

"I have been impressed"

Tara Byrne kept me well informed at all stages of my claim. I have been impressed with the way my case was handled, and the time scale within which a settlement was reached.”

Boyes Turner Client

"Very Professional "

Boyes Turner helped me through one of the toughest times in my life. They were very professional whilst remaining friendly. At times the process was emotionally tough but they were very patient with me and went through everything with me until I understood it. I cannot recommend them enough. 

Boyes Turner Client

"We cannot thank Susan and her team at Boyes Turner enough"

Words cannot express how grateful we are to Susan and her team for the level of commitment and dedication shown to our family during a time which would be difficult for anyone. Susan demonstrates a calm professional manner which helped us to feel at ease. Her level of knowledge has proven to be the best in the field and we fully recommend her to anyone seeking to investigate birth injury claims. You can be confident that Susan and her team will scrutinise the medical notes thoroughly and will keep you well informed throughout the process. We are very pleased with the outcome of our child’s case and know that her work has resulted in justice being achieved. Our family will now be able to move forward in the knowledge that the finances are securely in place for our child to receive a suitable care package, purchase equipment and receive necessary lifelong therapy. We cannot thank Susan and her team at Boyes Turner enough.

Boyes Turner Client