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Home / Medical negligence / Contacted by the NHS Resolution or Early Notification Scheme (ENS)?

Contacted by the NHS Resolution or Early Notification Scheme (ENS)? Here’s what you need to know

If you are contacted by NHS Resolution after the birth of your child, we advise you to contact us for free, confidential, specialist and independent advice straight away.

Parents are entitled to clear and honest information about their child’s rights following a serious birth injury. While the Early Notification Scheme (ENS) allows the NHS to investigate potential claims at an earlier stage, independent legal advice helps ensure your child’s interests are fully protected and that any potential claim is properly investigated.

Your child may be entitled to claim substantial compensation.

Contact us at medical negligence solicitors - we can help.

What is NHS Resolution?

NHS Resolution is the NHS’s defence organisation. They defend the NHS in compensation claims when patients have been injured as a result of medical mistakes or negligent care.

What is the Early Notification Scheme (ENS)?

When a baby is thought to have suffered a brain injury from lack of oxygen at birth, hospitals are required to notify NHS Resolution. This is known as the Early Notification Scheme or ENS. NHS Resolution then makes contact with the parents to find out more about what happened. This is known as Early Intervention.

Why independent legal advice matters

Parents are entitled to full, open and honest information about their child’s rights following a serious birth injury. While the ENS scheme allows the NHS to begin investigating potential claims earlier, many families are not receiving the level of legal advice, support or financial assistance they deserve during this process.

Seeking independent specialist legal advice ensures that:

  • your child’s interests are fully protected;
  • all potential failings in care are properly investigated;
  • access to rehabilitation, therapies and interim funding is pursued as early as possible.

NHS Resolution and Early Notification Scheme FAQs

Why does NHS Resolution contact parents early?

The ENS and Early Intervention process allows NHS Resolution to:

  • obtain early information about the circumstances surrounding the birth;
  • investigate possible maternity care mistakes sooner than waiting for the parents to make a birth injury compensation claim;
  • access parents’ recollections before a formal legal claim is made;
  • advise parents on whether they may have a compensation claim.

However, it is important to remember that this advice is provided:

  • before parents have had the opportunity to obtain independent legal advice; and
  • it is from the perspective of the NHS defence organisation.

For this reason, we strongly recommend that parents seek advice from specialist medical negligence solicitors experienced in birth injury claims.

What might happen following an ENS investigation?

After investigating, NHS Resolution may:

  • (in some but not all cases) admit that negligent care or maternity mistakes were made;
  • (occasionally) admit that negligent maternity care caused the baby’s brain injury;
  • offer to make an interim payment (only where both negligence and causation are admitted).

Parents should be aware that a refusal by NHS Resolution to admit liability (fault) or causation does not mean that their child has no claim.

In over 50% of the cases that our cerebral palsy lawyers won or settled for clients last year NHS Resolution initially refused to admit full liability.

As specialists in brain injuries to babies, our highly experienced lawyers are skilled at identifying where maternity or neonatal care errors caused or contributed to our client’s injury and proving our client’s right to substantial compensation.

Once liability is admitted, we push for immediate, substantial interim payments for our clients, which routinely far exceed the amounts offered by NHS Resolution following ENS.

Which babies are included in the ENS Scheme?

The ENS scheme only investigates the maternity care given to babies who show signs of possible hypoxic brain damage in the few days immediately after birth. Hypoxia or asphyxia means lack of oxygen.

Claims for cerebral palsy most commonly follow brain injury from the baby being allowed to suffer lack of oxygen around the time of birth.

NHS Resolution’s Early Notification Scheme only applies if the newborn baby:

  • has a diagnosis of Grade 3 HIE (hypoxic ischaemic encephalopathy);
  • needed therapeutic cooling after birth;
  • had seizures, coma or floppiness (hypotonia) after birth.

Claims outside the ENS Scheme

Many children with neurological injuries or brain damage may still be entitled to compensation even if they do not meet the ENS criteria.

We regularly help families where injuries were caused by other types of maternity or neonatal mistakes.

 

Why does NHS Resolution contact parents early?

The ENS and Early Intervention process allows NHS Resolution to:

  • obtain early information about the circumstances surrounding the birth;
  • investigate possible maternity care mistakes sooner than waiting for the parents to make a birth injury compensation claim;
  • access parents’ recollections before a formal legal claim is made;
  • advise parents on whether they may have a compensation claim.

However, it is important to remember that this advice is provided:

  • before parents have had the opportunity to obtain independent legal advice; and
  • it is from the perspective of the NHS defence organisation.

For this reason, we strongly recommend that parents seek advice from specialist medical negligence solicitors experienced in birth injury claims.

What might happen following an ENS investigation?

After investigating, NHS Resolution may:

  • (in some but not all cases) admit that negligent care or maternity mistakes were made;
  • (occasionally) admit that negligent maternity care caused the baby’s brain injury;
  • offer to make an interim payment (only where both negligence and causation are admitted).

Parents should be aware that a refusal by NHS Resolution to admit liability (fault) or causation does not mean that their child has no claim.

In over 50% of the cases that our cerebral palsy lawyers won or settled for clients last year NHS Resolution initially refused to admit full liability.

As specialists in brain injuries to babies, our highly experienced lawyers are skilled at identifying where maternity or neonatal care errors caused or contributed to our client’s injury and proving our client’s right to substantial compensation.

Once liability is admitted, we push for immediate, substantial interim payments for our clients, which routinely far exceed the amounts offered by NHS Resolution following ENS.

Which babies are included in the ENS Scheme?

The ENS scheme only investigates the maternity care given to babies who show signs of possible hypoxic brain damage in the few days immediately after birth. Hypoxia or asphyxia means lack of oxygen.

Claims for cerebral palsy most commonly follow brain injury from the baby being allowed to suffer lack of oxygen around the time of birth.

NHS Resolution’s Early Notification Scheme only applies if the newborn baby:

  • has a diagnosis of Grade 3 HIE (hypoxic ischaemic encephalopathy);
  • needed therapeutic cooling after birth;
  • had seizures, coma or floppiness (hypotonia) after birth.

Claims outside the ENS Scheme

Many children with neurological injuries or brain damage may still be entitled to compensation even if they do not meet the ENS criteria.

We regularly help families where injuries were caused by other types of maternity or neonatal mistakes.

 

Why choose Boyes Turner?

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“Our clients receive the highest standards of advice and representation and are always treated with compassion, outstanding care and understanding of the physical, emotional, psychological and financial impact that life-changing injury can have upon their lives.”

We are nationally acclaimed for our claimant medical negligence expertise and the outstanding results we achieve for our clients.
We secure maximum compensation in claims for adults and children who have suffered catastrophic injury and severe disability, and provide practical support for their families.
Our integrated multidisciplinary team offers our clients a full range of specialist help with compensation, rehabilitation, SEN, deputyship, personal injury trusts and community care.
We are ranked as leading clinical negligence experts in the Chambers Directory and Legal 500 guides to the legal profession and are accredited for our specialist expertise by the Law Society, AvMA, and the Association of Personal Injury Lawyers (APIL).

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What our clients say

"Birth negligence"

In what can only be described as a stressful process dealing with Birth Negligence for your child, Boyes Turner, specifically Richard Money Kyrle and Tara Byrne made the process as smooth, efficient, and with a high level of understanding and empathy as possible. Each part of the process was explained clearly in layman's terms so I had a clear idea of what to expect and also a timeline of how long each process would take. Both Richard and Tara were always an email or phone call away and having to divulge such past traumatic events was done with the utmost respect and empathy. My son's case has now settled and thanks to all the hard work and fighting for justice we are able to move towards a bright future.

Boyes Turner Client

Leading medical negligence solicitors for over 30 years

Our solicitors’ expertise in medical negligence claims and their dedication to improving the lives of their injured clients has been recognised by the legal profession and disability charities for over 30 years.