RBH under investigation after A&E department target is breached multiple times

The Royal Berkshire NHS Foundation Trust is being investigated for repeatedly breaching the NHS’ four hour waiting target for Accident and Emergency services. The target is that 95% of patients should be seen within four hours. 

The Health watchdog, Monitor, says that this target has been breached three times in 21 months. Monitor is also investigating other issues at the trust including waiting times for cancer patients. They are concerned that these failings may indicate that there are wider governance problems at the trust.

“Patients rightly expect the highest possible standards of care, that’s why we have launched this investigation”, said regional director Paul Streat. “The investigation will determine whether the trust has breached the conditions of its licence to provide healthcare services”.

Monitor said it was also investigating the time the trust had taken to implement a new electronic patient record system, the meeting of performance targets, such as length of waiting times for cancer patients, and the number of Clostridium difficile cases.

The Trust’s Chief Executive, Ed Donald, has responded by stating that the Trust, “continues to provide high quality and safe care to its patients”.

Nicola Anderson, an experienced NHS negligence claim lawyer at Boyes Turner, commented on the breaches:

“NHS targets are in place for a reason, and that reason is patient safety. Waiting times are particularly important to those who find themselves in an A & E department, and those who require treatment for cancer. Delays can be critical. It is quite appropriate for Monitor to launch an investigation and if any underlying problems are found, potential solutions can be identified and implemented”.

The service was personal, professional and considered. I was treated so kindly and in the end I knew that not only had I found the right organisation but also the right person.

Boyes Turner client

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