Contact us to arrange your
FREE initial consultation

Email us Call me back

Mr F was under rehabilitation for substance abuse. He was being transported by a rehabilitation company in a vehicle owned by them. They, along with other patients at the facility, were being driven back to their premises when they stopped at a service station to get fuel and food.

Mr F exited the vehicle, which was a Renault Espace, from the back seat behind the driver. Upon entering the vehicle again through the sliding back door and whilst the vehicle was still stationary, he put his hand on the inter-joining part between the front and back doors to assist him getting into the vehicle.

At that moment, the driver of the vehicle got into the front seat and closed her door without knowing that Mr F’s fingers were there. His fingers were dealt a crushing blow causing him severe injuries including the tip of his index finger being partially amputated. His injuries required reconstructive surgery to his index fingertip and resulted in permanent loss of sensation.

Mr F instructed a high street firm of solicitors initially who brought a claim against the rehabilitation centre for negligence. This was strongly denied by the centre leaving Mr F with no further recourse as his solicitors confirmed he had no reasonable prospects of success in the matter.

Mr F contacted Boyes Turner's specialist personal injury lawyers, through recommendation, and we investigated the matter for him. Boyes Turner decided he had reasonable prospects of success against the motor insurers of the vehicle involved in the accident and through the MOJ RTA portal.

Boyes Turner gathered evidence from the ambulance services who attended the scene to get details of the call logs made by the driver at the time as there was an issue in relation to the version of events between Mr F and the driver.

Contact was also made with the service station to obtain any CCTV footage of the incident in question. Following submission of the claim through the MOJ RTA portal, liability was swiftly admitted by the motor insurers subject to medical causation.

An independent specialist plastic and reconstructive expert was instructed to provide a medical report on Mr F’s injuries and give a prognosis. The expert confirmed that the Mr F’s outcome was fortunately favourable following his reconstructive surgery however he would be left with a tingling sensation on a permanent basis. Special damages were collated and Boyes Turner valued his claim and submitted an offer through the MOJ portal. The offer was accepted by the defendant insurers and damages were awarded in excess of £8,000.