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Susan Brown

Susan Brown

Partner

Susan Brown leads Boyes Turner’s outstanding medical negligence team. She is recognised by all the major legal directories as one of the leading medical negligence lawyers in the UK.

Very committed, efficient and hard working for her clients [who] establishes a wonderful line of communication between being friendly, kind and honest; and being ruthlessly efficient when necessary

Susan’s professional biography

A specialist in claimant, high value brain injury and cerebral palsy cases, Susan combines the highest standards of professionalism and expertise gained from over 30 years of top tier clinical negligence litigation experience with outstanding compassion and empathy, earning her the respect and admiration of her colleagues, Counsel, medical experts and opponents, and close and loyal relationships with her clients.

Susan’s impressive track record of multi-million pound compensation awards reflects her personal commitment to making a lasting difference to the lives of disabled children and their families. Susan’s incisive and rigorous approach to establishing liability secures early judgments and substantial interim payments for her clients. With interim funds in place, she can begin work with the family, case managers, Boyes Turner’s SEN experts and Court of Protection deputy to alleviate the hardship suffered by her brain-injured clients, by providing care and respite, adapted accommodation, essential therapies, assistive technology and specialist equipment. By meeting the child’s needs at an early stage, the child and their parents can participate fully in family life and the child is given the best opportunity to achieve their full potential.

Susan’s dedication to claimant cerebral palsy cases is driven by her compassion for the children who have suffered devastating injury from negligent care. Working closely with their families, she understands the life-long implications of injuries of this severity, not only for the child, but for the family who face a daily struggle – physically, emotionally, and financially – to care and provide for their disabled child.

Susan’s clients often come to her through personal referral from families she has helped in the past and from other professionals, charities and support groups.

Boyes Turner medical negligence team - Susan Brown

Meet Susan Brown, partner and head of the medical negligence team. Learn more about what motivates her to do the job she does.

Susan’s accreditations

"We cannot thank Susan and her team at Boyes Turner enough"
Words cannot express how grateful we are to Susan and her team for the level of commitment and dedication shown to our family during a time which would be difficult for anyone. Susan demonstrates a calm professional manner which helped us to feel at ease. Her level of knowledge has proven to be the best in the field and we fully recommend her to anyone seeking to investigate birth injury claims. You can be confident that Susan and her team will scrutinise the medical notes thoroughly and will keep you well informed throughout the process. We are very pleased with the outcome of our child’s case and know that her work has resulted in justice being achieved. Our family will now be able to move forward in the knowledge that the finances are securely in place for our child to receive a suitable care package, purchase equipment and receive necessary lifelong therapy. We cannot thank Susan and her team at Boyes Turner enough.
"Honest, approachable and truly empathetic"
What has to be some of the most testing horrible times was dealt with in a dignified, honest, approachable and truly empathetic manner. I could not begin to do Susan justice for her handling of our case.
"She listens"
She is patient and very approachable...establishes a wonderful line between being friendly, kind and honest; and being efficiently ruthless when necessary.
"Amazing professional firm"
I came to Boyes Turner desperate after searching the web for a firm to use for my sons case. He was only a few months so my mind was all over the place, but from the very first point of contact I felt a sense of relieve and belonging. I was welcomed and looked after by amazing staff who always communicated everything so well and went the extra mile to explain things and ensure I understood what was happening every step of the way (THANK YOU SUSAN BROWN). Susan was amazing I felt like I not only had a solicitor but someone who understood my emotions as a mother and always handled me with so much compassion and that was all I needed to keep me going for the 6 years of the case. Years went by in a breeze because of how professional Boyes Turner was. I am so greatful I went through it all with them and mananged to get my son a good compensation. We look forward our new life where my sons needs are priority after struggling for so long. Thank you Boyes Turner and thank you Susan Brown. My family and I are ever indebted.

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In her spare time, you’ll find Susan out in the great outdoors, gardening at home or walking on the Pembrokeshire coast. As a mother of three, Susan’s family life is busy, but not too busy for two new lop-eared animals to join the menagerie!

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